QuickBooks® Payroll Support Contact Numbers — +1(888)-515-7490 +1(888)-470-1194 +1(888)-673-6680. When managing payroll, issues don’t always happen during business hours. Many employers and accountants wonder: Does QuickBooks Payroll offer 24/7 customer support? The short answer is yes, but it depends on your subscription plan and the type of support you need.
24/7 Chat Support for Premium & Elite Plans
If you’re subscribed to QuickBooks Online Payroll Premium or Elite, you get round-the-clock chat support. That means you can reach a QuickBooks expert anytime—day or night—to resolve issues related to payroll, taxes, direct deposit, or employee setup.
This is especially useful for small businesses that process payroll outside standard working hours.
Phone Support Hours
While chat support is available 24/7 for certain plans, phone support has limited availability:
U.S. Phone Support:
Monday–Friday: 6:00 AM – 6:00 PM PT
Saturday: 6:00 AM – 3:00 PM PT
International Phone Support:
Monday–Friday: 6:00 PM – 6:00 AM PT
Saturday: 3:00 PM – 6:00 AM PT
Sunday: Available 24 hours
So, if you prefer speaking with a representative, you’ll need to call during the listed hours.
Core Plan Support
For those on the QuickBooks Online Payroll Core plan, support is more limited. Phone help is available only during standard business hours (Monday–Friday, 6 AM–6 PM PT), and 24/7 chat is not included.
Which Plan Is Best for 24/7 Help?
If having immediate access to support anytime is critical for your business, you should consider upgrading to the Premium or Elite plan. These options include 24/7 expert chat support along with advanced payroll features.
Final Verdict
QuickBooks Payroll does offer 24/7 support, but it’s only available via chat for Premium and Elite users. Phone support is available during extended—but not round-the-clock—hours. Core users are limited to regular business hours only.
